The most common call we get from a place like Franklin Square is a boiler that stopped heating overnight. Older homes in this part of Nassau County were built with steam and hot-water radiator systems, and a lot of them are still running on the original equipment. When one of those systems loses pressure, stops firing, or leaves half the radiators cold, the call comes in fast. That is where most of the heating work starts, and it is what we are set up to handle. We cover everything from that first diagnostic call through full boiler replacement, and the same goes for central air, heat pumps, ductless systems, ductwork, and seasonal maintenance across the rest of the year.
Homeowners make up most of the calls, but we also work with landlords managing rental properties and commercial tenants who need a system back up before business hours. We cover Franklin Square for all of it. Heating and cooling, repair and installation, residential and commercial.
Call (363) 999-8289 to get a quote.
HVAC pricing is not a flat number, and any quote that comes before the job is scoped is not a real one. What moves the price is the nature of the fault, the type and age of the equipment, what has to be accessed to reach the problem, and whether a repair or a replacement is the answer that actually makes sense. A refrigerant leak on an accessible rooftop unit is a different job from the same fault on a unit buried in a finished mechanical room. A boiler that needs a new zone valve costs less than one that needs a full heat exchanger replacement.
The rate is given on the call, before anything is scheduled. That means you know what the visit covers and what it costs before anyone comes out. If the diagnosis turns up something different from what the call described, the scope is explained before any additional work is authorized. Nothing proceeds without that conversation.
To get a quote, call (363) 999-8289.
We are available every day from 8:30 AM to 10:00 PM. Describe what the system is doing and we will walk through what the visit is likely to involve.
A system that is failing for a specific, identifiable reason and is otherwise in reasonable condition is usually worth repairing. A failed igniter, a worn flame sensor, a leaking zone valve, or a blower motor that has seized are all components that can be replaced without touching the rest of the system. If the equipment is within its expected service life and the repair addresses a discrete fault rather than a general decline in performance, the repair is the sensible path.
We explain the diagnosis before any work is authorized, so the decision is yours with the full picture in front of you.
A system that has needed repeated repairs over recent seasons, is running on a refrigerant that is no longer readily available, or is so far past its expected service life that the next fault is already waiting, is a different calculation. Paying to fix one component on a system that is failing broadly rarely holds for long. The same is true of a boiler that has developed cracks in the heat exchanger. That is a safety issue as much as a mechanical one, and replacement is the only answer.
For oil-fired systems, the conversion question often comes up at the same point. When a boiler or furnace is at the end of its life, replacing it with the same fuel type is one option. Converting to a gas-fired system or a heat pump is another. We go through both on the call so the decision is grounded in what the property actually needs.
A room that runs consistently warmer or cooler than the rest of the property is almost never a coincidence. In homes with forced-air systems, the cause is usually in the ductwork: a section that was never properly balanced, a damper that has shifted, a joint that has come loose and is dumping conditioned air into an unconditioned space before it reaches the register. Airflow problems compound over time. A blower wheel that has accumulated dust moves less air than the system was designed around, and the rooms at the end of long duct runs feel it first.
In homes with hydronic systems, uneven heat across radiators points to different things: air trapped in the system, a circulator pump that is losing pressure, or zone valves that are not opening fully. Bleeding and balancing a hot-water radiator system is part of a proper boiler service visit, not an add-on.
Older homes in Franklin Square sometimes have additions or converted spaces that were never connected to the main duct system at all. A finished attic, a converted garage, or a rear addition that was built after the original HVAC system was installed often ends up without any conditioning path. A ductless mini-split is the practical answer in those situations. It handles both heating and cooling for that zone without requiring any duct runs, and installation does not involve opening walls or ceilings to run new ductwork through the existing structure.
We also check thermostat placement and calibration when comfort complaints are consistent in a specific zone. A thermostat reading the wrong temperature, or one that is located near a heat source or a drafty window, can drive the whole system to behave as though the problem is in the equipment when the control is what is off. The range of work covered is explained on the page listing our HVAC services.
Emergency calls are answered every day from 8:30 AM to 10:00 PM. When the heat is out in the middle of winter or the air conditioning has failed during a stretch of humid summer weather, that is not a situation we treat as a routine scheduling request. We take those calls, scope the job on the phone, and get the visit arranged as quickly as the schedule allows.
For rental properties, we understand that a tenant who has no heat or no cooling is not a situation a landlord can let sit. For commercial spaces that need to stay open, we work around operating hours where we can and explain on the call what the visit will involve so there are no open questions when someone arrives. The price is confirmed before the visit is dispatched.
Seasonal tune-ups and maintenance visits are also available every day within those hours. Pre-season maintenance is worth scheduling before the first real demand of the heating or cooling season, not after the system has already been under load for a week. We'll explain the diagnosis before any work is authorized, and the scope of the tune-up is confirmed on the call.
A burning smell at the beginning of the heating season is sometimes just dust burning off a heat exchanger that has been sitting idle for months. It passes quickly and does not come back. A smell that persists, or a musty odor that follows the air through the duct system, is a different matter. Persistent burning smells can indicate an electrical fault in the blower motor or a wiring issue in the air handler. A musty smell that travels through the registers usually points to mold or moisture in the duct system or on the evaporator coil. Both warrant a diagnostic visit rather than waiting to see if it clears.
Humidity control is part of comfort in this region. Summers bring heavy, damp air that makes a correctly sized and properly dehumidifying system worth the investment. Winters are dry, and forced-air heating makes them drier. A whole-home humidifier connected to the air handler holds indoor humidity at a consistent level through the heating season without the maintenance burden of portable units. A whole-home dehumidifier does the same in the other direction. We install both and service existing units that are not maintaining the set level.
A furnace that starts and then shuts off after a few seconds, or one that attempts to ignite and fails repeatedly, is usually pointing to an ignition or flame sensor fault. The flame sensor reads the burner to confirm combustion is happening. When it is coated with residue, it cannot read the flame accurately and the control board shuts the system down as a safety measure. Cleaning or replacing the flame sensor is a straightforward repair. An igniter that has cracked or is drawing too little current is replaced outright. Both are common faults on furnaces that have not had a seasonal tune-up in a while.
A heat pump handles both heating and cooling from a single outdoor unit, which makes it a practical replacement path when either the furnace or the central air system is due for replacement. In the Northeast, heat pump installation has become a more common conversation as homeowners move away from oil heat. Installation covers the outdoor unit, the air handler or ducted system connection, the refrigerant line set, and the thermostat and controls. For homes without existing ductwork, a ductless heat pump handles the same function without requiring any new duct runs. We cover repair and service on existing heat pumps as well, including defrost cycle faults and reversing valve issues that affect heating performance in cold weather.
We cover Franklin Square and the surrounding communities throughout Nassau County. That includes Garden City South, Stewart Manor, West Hempstead, Malverne Park Oaks, and Elmont, as well as other nearby areas. If you are not sure whether your address is in the service area, call and we will confirm it on the phone before anything is scheduled. We are open every day from 8:30 AM to 10:00 PM.
Call (363) 999-8289.
Call (363) 999-8289 and give us the address.
We confirm coverage on the call before anything is scheduled. If the property is in a town we do not regularly serve, we will say so on the call rather than booking a visit we cannot fulfill.
It is always worth checking. A severely clogged filter can cause symptoms that look like equipment failure, including weak airflow, a system that runs but does not cool or heat effectively, and in some cases a system that trips on a safety limit and shuts down. If the filter is visibly blocked, replacing it may resolve the symptom. If the problem continues after a filter change, call us and we will scope a diagnostic visit.
Yes. We service equipment regardless of who installed it. The diagnostic approach is the same: we assess what the system is doing, identify the cause, and explain the repair before any work is authorized. If the equipment is still within a manufacturer's coverage period, ask on the call and we can talk through what that means for the repair before anything is scheduled.
Yes, and that is exactly what a pre-season tune-up is for. A system that appears to be working fine may still have a refrigerant level that has dropped slightly, a filter that is due for replacement, or a component that is showing early signs of wear. Catching those things before the season puts the system under load is less disruptive and usually less expensive than addressing them after a breakdown.
We can discuss scheduling around business hours when the job is being booked. Commercial replacements that cannot happen during the business day are something we plan for on the call, and the scope, the timing, and the price are all confirmed before anything is scheduled.
Call (363) 999-8289 to go through the options for the specific property.
Yes. If the existing system is still running and the replacement is planned rather than urgent, scheduling it weeks ahead is straightforward. We confirm the date and the scope on the call, and the price is settled before the visit is booked. Advance scheduling is also practical for commercial properties that need the work done outside business hours.
Describing what the property is doing is enough. The system is not heating, the air is coming out warm, one zone is not responding, the furnace is making a noise it did not make last year. That is all we need to scope the visit and give you a price. We handle the diagnosis from there.
Call (363) 999-8289, every day from 8:30 AM to 10:00 PM.
Heating and cooling work in the surrounding towns: West Hempstead, Elmont, Valley Stream, Hempstead, New Rochelle.
Heating and cooling cover a wide range of jobs, and the right starting point is knowing what the work actually involves. The table below lays out what each service covers, who it fits best, and one practical detail worth knowing before you call. Every price is confirmed on the phone before anything is scheduled, and the diagnosis is explained before any work is authorized.
| Service Type | What the Service Includes | Common Needs | Things to Know |
|---|---|---|---|
| Full System Installation & ReplacementMost Popular |
| A system that is past the point where repair makes sense, or a property upgrading from window units to central air | A large share of Nassau County's housing stock was built before central air was standard, so duct layout and equipment sizing vary significantly from one property to the next. |
| Heat Pump Repair & Service |
| A heat pump that is losing output in heating or cooling mode, or switching modes incorrectly | Heat pump failures in heating mode often trace back to the reversing valve or defrost controls rather than the compressor itself. |
| Ductless Mini-Split Installation |
| Older homes with no ductwork, room additions, converted garages, or finished attics | One outdoor unit can serve multiple indoor heads, making a mini-split practical for conditioning an entire floor or several separate zones without running new ductwork. |
Call (363) 999-8289 and we will go through the details, confirm the scope, and get the right visit scheduled for your property.
(363) 999-8289